Directory

There's a lot of help out there, but finding the right source can be a a long-winded game of snakes and ladders. Here, we've done out best to keep things as streamlined for you as possible. If you know of, or if you are someone looking to help out our industry, get in touch at hello@worksmith.io

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Victoria Business Support Fund

Grants, Funds & Financial Assistance

Location: Victoria

As part of a $1.7 billion economic survival package, the Victorian Government has announced $500 million to establish a Business Support Fund to assist small to medium businesses most impacted by the COVID-19 outbreak. A launch-date has not been announced, but you can register your interest for update sbelow.

Working For Victoria Fund

Grants, Funds & Financial Assistance

Location: Victoria, AU

As part of the $1.7 billion Economic Survival Package, the Victorian Government has announced a $500 million package to assist people who have lost their jobs at this difficult time. Under the Working for Victoria Fund, displaced workers will be eligible to apply for different types of work. A Launch-date has not yet been announced, but register your interest for more information here.

NSW Minister for Regional, Industry and Trade / Deputy Premier

Government

Location: New South Wales

Role: Minister

Contact for all Food & Beverage and Hospitality queries.

Minister for Jobs, Investment, Tourism and Western Sydney

Government

Location: New South Wales

Role: Minister

The Minister for Jobs, Investment, Tourism and Western Sydney is responsible for the effectiveness and efficiency of the agencies within his portfolio. Working with the appointed heads of these agencies, they will implement government policy and ensure agencies meet their goals and purposes within their allocated budgets.

VIC Minister for Small Businesses

Government

Location: Victoria

VIC Minister Liquor and Gambling

Government

Location: Victoria

Role: Minister

In heading up the department for liquor and gambling, Minister Kairouz is responsible for the effectiveness and efficiency of the agencies within her portfolio. Working with the appointed heads of these agencies, she will implement government policy and ensure agencies meet her goals and purposes within her allocated budgets.

Mills Oakley Lawyers

Legal & Insurance

Location: Melbourne

To support our industry, Mills Oakley will be responding to all hopsitality-related legal queries for free. Mills Oakley is a leading national law firm with offices in Melbourne, Sydney, Brisbane, Canberra and Perth. With over 100 partners and more than 670 staff, they offer strong expertise across all key commercial practice areas. From origins in Melbourne in 1864, Mills Oakley has grown to become a domestic leader in legal services with a client base of ASX-200 listed companies, mid-sized corporations, the public sector and not-for-profit organisations. Please note, if you require complex legal support it may come at a cost, and this will be determined on a case-by-case scenario.

The Business Experts

Finance & Accounting

Location: Australia-Wide

Throwing their support behind the Hospitality Community, The Business Experts are offering to respond to all accounting queries for no cost. How can the business experts help you? The Business Experts are specilaists in: strategic planning to grow your business, identifying and mitigating risks to protect your assets, management of debt and cash flow, and succession planning. Please note if you require complex accounting support it may come at a cost and will be determined on a case-by-case basis.

Eldred Hospitality

Job Opportunities & Volunteering

Location: Australia

HR Advice, Job Search, Consulting and more. Eldred Hospitality ahs over 20 years of experience training hospitality staff and business owners to run systemized, efficient businesses.

Fair Work

Government

Location: Australia

For Employees, Employers, and updates on how the Coronavirus impacts of your employment status.

Deliveroo

Delivery Services

Location: Australia

Sign up your venue for food delivery with Deliveroo. 30-35% commission fee.

Hungry Hungry

Delivery Services

Location: Australia

Practising social distancing but still want to support your local venue? HungryHungry venues are offering Pickup, Drive Up and Delivery

OrderMate

Delivery Services

Location: Australia

An online POS, pickup and delivery system. How much does it cost? Nothing up front, and then 5% of every order.

Centrelink

Grants, Funds & Financial Assistance

Location: Australia-Wide

You don’t need to complete a full claim right now. You can register your intention to claim at a time and place that works for you, and Centrelink will backdate your payment. You don’t need to go to a service centre to register your intention to claim. You can do it through myGov. Once you’ve registered your intention to make a claim, you will be contacted to let you know what the next steps are.

VIC Minister for Jobs, Innovation, Trade, Tourism, Sports and Major Events

Government

Location: Victoria

Role: Minister

The Victorian Minister for Jobs, Innovation and Trade, Minister for Tourism, Sport and Major Events department provides a series of programs and grants to support Victoria's sporting sector and visitor economy.

VIC Payroll Tax Deferment

Grants, Funds & Financial Assistance

Location: Victoria

Small and medium-sized businesses with a payroll of less than $3 million can defer any payroll tax for the first three months of the 2020/21 financial year.

QLD Minister for Employment, Small Business, Training and Skills Development QLD

Government

Location: Queensland

Role: Minister

NSW Minister for Finance and Small Business

Government

Location: New South Wales

Role: Minister

NSW Liquor and Gaming

Licencing

Location: New South Wales

National Debt Helpline

Grants, Funds & Financial Assistance

Location: Australia-Wide

Not-for-profit service that helps people in Australia tackle their debt problems. Free financial counselling, advice about debt or to fix your credit file

Beyond Blue

Health & Wellbeing

Location: Australia-Wide

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

Coronavirus business support by Business Victoria

Grants, Funds & Financial Assistance

Location: Australia-Wide

Victorian Government launched a hotline for businesses dealing with the significant challenges posed by the coronavirus. The hotline provides business owners with information about support services and the latest information on how to access financial support available through the national stimulus package. For advice and support for businesses, please call their dedicated business hotline.

Lifeline Free 24-hour Telephone Crisis Support

Health & Wellbeing

Location: Australia-Wide

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services. Call: 24/7 Online Chat: 7:00pm - midnight (AEST) Text: 0477 13 11 14 6.00pm - Midnight (AEST)

Free Business Mentoring from Business Victoria

Grants, Funds & Financial Assistance

Location: Australia-Wide

You can book a free, one-hour, one-on-one mentoring session valued at $100 operated by Small Business Mentoring Service. The experienced business mentor offers friendly, professional assistance and expert advice over the phone.

ATO’s Emergency Support

Grants, Funds & Financial Assistance

Location: Australia-Wide

The Australian Tax Office (ATO) is providing relief for some tax obligations for businesses affected by the outbreak, on a case-by-case basis. Contact the ATO’s Emergency Support Infoline for businesses for more information or to request this help.

Donation of Food Surplus

Food & Beverage Suppliers

Location: Abbotsford & Brisbane

FareShare rescues surplus food and cooks free, nutritious meals for people doing it tough. FareShare is accepting food donations from restaurants seeking to offload produce.

Coronavirus (COVID-19) Symptom Checker

Health & Wellbeing

Location: Australia-Wide

Feeling unwell? Not sure if you need a doctor? Symptom Checker by Health Direct can help you decide what to do next. IMPORTANT: If you have severe difficulty breathing, call triple zero (000) immediately and tell the call handler and the paramedics on arrival about your recent travel history and any close contact with a person with confirmed COVID-19.

InKind

Grants, Funds & Financial Assistance

Location: Australia

As part of their InKind+ network, the team at InKind will help you raise money through community financing. When guests purchase a gift card, they will receive credits and a bonus that will be redeemable at all venues in the group. They will market gift cards not just to your guests, but to all the guests in the network.

Economic Response to the Coronavirus

Government

Location: Australia-Wide

Contact the Australian Government if you have questions and request further information on how the Australian Government’s economic response could support you. Fact sheets are also available via the link.

Online Training and Learning Platform

Job Opportunities & Volunteering

Location: Australia-Wide

Ananas is a comprehensive online training and learning platform, teaching hospitality staff the skills that employers hire. All the training on Ananas is available for free during April and May (and this may be extended) for individuals and operators. It will allow “all hospitality staff who want to use this period to study and learn and to earn a certification that will help them land a job when this eventually passes and the world resumes some kind of normality”.

Victorian Commission for Gambling and Liquor Regulation (VCGLR)

Licencing

Location: Victoria

VCGLR are working with licensees to support temporary limited licence options available to supply liquor off-premises. There is no fee associated with this application.

QLD Liquor and Gaming

Licencing

Location: Queensland

QLD Small Business Hotline

Government

Location: Queensland

SilverChef Kitchen Equipment

Food & Beverage Suppliers

Location: Australia

Flexible hospitality equipment finance to help you get started and grow. SilverChef exists to help hospitality entrepreneurs achieve their business dreams; and, working with Opportunity International, have helped 1.5 million people out of poverty at home and around the world. SilverChef is also a proud Certified B Corporation - a new kind of business that balances purpose with profit.

SA Liquor and Gaming

Licencing

Location: South Australia

WA Liquor and Gaming

Licencing

Location: Western Australia

Cafe Bookkeepers COVID-19 Resources & Guidance

Finance & Accounting

Location: Australia-Wide

Contact Cafe Bookkeepers for Bookkeeping & Accountancy Advice for Cafes, Bars & Restaurants.

Business Hotline

Government

Location: Victoria

Businesses across Victoria can now access information on dealing with COVID-19 by calling the Business Victoria hotline. The hotline will provide the latest information on the response to COVID-19 and how this affects businesses, including how to access financial support available through the national stimulus package.